Routing heat 2 · Cool★ 0heat incomplete (no X)

TypeSafe (Jev) × Salesforce

Salesforce DX project that calls Jev from Apex for Service Cloud case triage and screens guest messages to an Agentforce agent, with thresholds in custom metadata.

What it is

A typed decision layer inside Salesforce.

What it does: Classifies, scores and routes new cases, and gates Agentforce actions on screened messages.

Why it belongs in the showcase: Full Apex project with tests, audit log and metadata-driven thresholds.

Caveats: Salesforce setup needed; demo scope.

Evidence

Public MIT repo (0★ at intake) created 2026-10-17, built live for Deep Dives by Sangam. README describes 33 Apex classes (client, provider abstraction, triage service, guardrail, latency probe, mocks, 11 test classes), TypeSafe_Log__c audit object, TypeSafe_Setting__mdt thresholds, a TypeSafeGuardrail @InvocableMethod, and an optional OpenAI /v1/decisions provider for image checks.

Caveats

  • Requires a Salesforce org and remote-site/named-credential setup
  • Noul has no confidence; README gates it on probability bands
  • Demo org build; review before production

Unofficial case page. Stars / list position observed for heat; do not treat heat as a quality SLA. Review the upstream README before you depend on it.